Responsible gambling

At WinSpirit Casino, we take responsible gaming seriously. We want to ensure that our players have a safe and enjoyable experience while playing on our platform.

Setting Deposit Limits

To help you control your spending, we offer the ability to set deposit limits for daily, weekly or monthly periods. This can be done by contacting our support team via live chat or email.

Self-Exclusion Option

If you feel that you need a break from gaming, you can opt-out of playing on our platform completely using our self-exclusion feature. Once excluded, your account will remain locked for the specified period, and no deposits or bets can be made during this time.

Cooling Off Periods

If you're concerned about your spending habits, we also offer a cooling-off option that allows you to take a temporary break from gaming. This is available in 24-hour, 7-day, 30-day, or 90-day increments and can be set using our responsible gaming section.

Reality Checks

To help keep track of your playing time, we remind you periodically throughout the day to assess how much time has passed since your last break from gaming.

Session Limits

We also allow you to limit the amount you wager per session or spin. This is a helpful feature for those who wish to set boundaries on their spending and avoid excessive betting.

Wagering Limits

In addition, we enable you to control how much money can be spent within a specified time frame.

Withdrawal Locks

This useful tool prevents accidental withdrawals of funds from your account by requiring manual verification in the event that you try to withdraw more than your pre-set limits allow.

Information and Links to Resources

If you're struggling with problem gaming, we recommend contacting one of the following organizations:

• Gambling Help Online: A 24/7 service providing free support for individuals experiencing difficulties related to their gambling.
• Lifeline: National Australia's leading suicide prevention line which also offers advice on a range of mental health issues.

In-Platform Support

Our customer support team is available round-the-clock via live chat or email. If you need assistance with responsible gaming tools, managing your account settings, or have any questions about our policies regarding deposits and withdrawals please reach out to them using the contact links above.